The terms and conditions below outline the service we make available to you.

Certain products may be delivered in bud to ensure longer life.

Some flowers or plants may be poisonous so must not be consumed.
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All our product range is subject to availability. In the event of supply difficulties we reserve the right to substitute with equal value and quality without notice.

In the case of deliveries to certain locations such as offices or hospitals, the signature of any person authorized to accept delivery shall be accepted as proof of delivery to your chosen recipient.

When the delivery person is unable to find someone to accept delivery, they will either deliver to a neighbour or leave a card at the address for the recipient to contact the shop to rearrange delivery.

We cannot accept any orders for Sunday or Bank Holiday Delivery.

Because of the perishable nature of flowers and in order to assist us in resolving any complaints quickly and to our mutual satisfaction, we advise you to make any complaint within one working day of the date of delivery or intended delivery of your purchase.

By clicking on the 'place order' button located within our checkout pages you are consenting to be bound by the terms and conditions on this website.

Alcohol range

We reserve the right to replace brands shown, for equal value and quality, without notice.

We cannot accept orders from, or hand over at point of delivery, alcohol to any person who is under eighteen years of age.